Comprehensive Import Guides
- A step-by-step roadmap; from research through manufacturing, to receiving your product.
- Find the right manufacturer early and avoid costly mistakes.
- Learn how to draft specifications, manage samples and get a real quote.
Understand Safety Regulations
- Understand safety regulations and ensure your product complies with mandatory product standards.
- Includes a tried method to assess if a supplier can meet standards.
- Insider strategies for intelligent lab testing that save you thousands of dollars.
Your Product, Anywhere
- Make your logistics clear and easy by following our step-by-step guidance on shipping, customs and taxes.
- Get the information you need to stop red tape delaying your shipments.
- Keep your shipping costs low by understanding the how freight pricing works.
Stay Up To Date
What Our Customers Say
“We have worked with Chinaimportal for several years now. The team helped us to source and audit our suppliers, set up secure, fair and lasting contracts as well as handled all the logistics around our import needs. In short, a highly professional partner when it comes to importing from China.”
“I worked with Chinaimportal to assist me in the sourcing and auditing process for my first order from China. I was first exposed to Chinaimportal through the excellent information they put on their blog regarding the product sourcing and development process. I am excited about growing my eCommerce business and I plan to use Chinaimportal for my future sourcing efforts.”
Davidson Hepburn,Managing Director,
Gold Tiger Holdings
“We have avoided serious supplier related risks, and been guided through each step of the procurements process. Thanks to this, we, as jewelry designers, can focus on what we do best: working on new designs and getting them out on the market.”
Robert Carlsson, Co-Founder,
RJ Design AB, Sweden
Who Is This For?
Frequently Asked Questions
About the Buyer’s Guide
How is the Buyer’s Guide delivered?
After your order is placed, you can download the Buyer’s Guide directly from the ‘My Account’ section on Chinaimportal.com. You only need to login using the username and password you selected in the checkout.
Will we receive future Buyer’s Guide updates free of charge?
Yes, free updates are included for 1 year (365 days), from the date of your purchase. For example, if you order a Buyer’s Guide on April 5 2016, you will get free access to all updated versions made until April 4 2017.
How can we access updated versions of the Buyer’s Guide?
The Digital Download link, in your ‘My Account’ section, is automatically updated each time we make a revision to a Buyer’s Guide.
Do you offer a money back guarantee or refunds?
Yes, but only if both of the following two conditions apply:
1. The customer has not downloaded the Buyer’s Guide from the ‘My Account’ page
2. The customer requests a refund within 14 days from the purchase date
If the Buyer’s Guide, or any of the other included files, has been downloaded, we don’t offer a refund.
What if we are not satisfied with the Buyer’s Guide?
If you are not satisfied, we are very interested in your feedback. We are continuously working to improve our Buyer’s Guides, and add content or implement changes, based on feedback from our customers.
What kind of customers are you working with?
Most of our customers are small to medium sized businesses, based in Europe, USA and the Asia Pacific region. However, we are also working with startups and small businesses in Latin America, the Middle East and Africa.
Do you have any customer references?
Yes, click here for customer references.
What is it?
When you order a Startup or Premium Buyer’s Guide Package, we provide you with online support through the Ticket system on ChinaImportal.com. We can answer your questions related to:
- Supplier Sourcing
- Fraud Prevention
- Product Development
- Shipping, Customs & Duties
- Product Certification, Labelling & Testing
Why is the Online Advisor service bundled together with the Buyer’s Guide?
We know that you need questions answered, and guidance throughout the buying process. As such, the Online Advisor offers personal assistance, while the Buyer’s Guide provide a written roadmap.
How can we access the Online Advisor service?
Go to the My Account page, login using the email address and password you set in the checkout and submit a support ticket. You can submit as many questions as you want, and we normally get back to you within 48 hours. Once we have responded, you will receive an email notification.
For how long do we have access?
The access duration depends on which Buyer’s Guide package you purchased:
- Startup: 30 days from the day of purchase
- Premium: 90 days from the day of purchase
Can we get extended access to the Online Advisor after the expiration date?
Yes. Please Contact us for pricing and more information.
Can you help us with Quality Inspections?
Yes. When you order a Buyer’s Guide, we also include an introduction to a leading quality inspection agency, and a US$50 discount on your first quality inspection. A coupon, also listing step by step instructions to get started, is available for download in the ‘My Account‘ area, after your purchase.
Can you help us with Freight Forwarding?
Yes. When you order a Buyer’s Guide, we also include an introduction to a leading freight forwarder, and a US$50 discount on your first shipment. A coupon, also listing step by step instructions to get started, is available for download in the ‘My Account‘ area, after your purchase.
What kind of Document Templates are included?
- Sales Agreement Template;
- NDA (Non Disclosure Agreement) Template;
- RFQ (Request for Quotation) Template;
- Sample Order Sheet & Terms Template;
- E-mail Templates.
Can I pay with my Visa or MasterCard?
Yes, we offer credit card payments through PayPal. Customers based in certain countries may be required to create a PayPal account in order to make a Credit Card transaction. This is free and only takes a moment. You just need to add your email address and agree with Paypal Terms of Service.
Can I pay with PayPal?
Yes, you can pay with your balance, bank account or credit card through PayPal.
Do you offer a safe payment method?
Yes, all payments are processed by PayPal, which uses an SSL certificate to encrypt your data.
Will I receive an invoice for my company?
Yes, it’s delivered together with the payment confirmation email.
VAT (United Kingdom & EU Customer Only)
My company is based in the United Kingdom, do you charge VAT?
ChinaImportal.com is owned and operated by Asiaimportal Limited, based in London, United Kingdom. We don’t charge VAT on orders from UK businesses, as of today. However, your company must be registered for VAT and you must enter your VAT number during the checkout in order to buy a Buyer’s Guide.
My company is based in the European Union (excluding UK), do you charge VAT?
No, at the moment we don’t charge VAT. However, if you are resident in a country belonging to the European Union, you must be registered for VAT and enter your VAT number during the checkout in order to buy a Buyer’s Guide.
Where can I find your Terms of Service?
Follow this link to read our Terms of Service.