This is Included in The Supplier Screening Report
- Company Verification: We verify the supplier’s company data to uncover key information, including the suppliers location, business scope, address and registered capital.
- Product Certificate & Test Report Verification: Most Chinese suppliers cannot ensure compliance with US and EU product regulations. We verify the supplier’s product certificates and test reports to help you avoid buying non-compliant products.
- Quality Management System & Social Compliance: We verify the supplier’s Quality Management System Certification (i.e., ISO 9001:2015) and Social Compliance Protocols or Audit Reports (i.e., BSCI and Sedex).
- Bank Account Fraud Check: We check the supplier’s bank account, to help you avoid disastrous payment frauds.
- Buyer Reference Verification: Get valuable feedback and opinions from the supplier’s existing, and previous, customers.
- Supplier Assessment From Our Professionals: As we don’t want you to misinterpret any piece of information, we make a final supplier assessment at the end of each report.
How It Works
Single Fixed Price: No Monthly Charges or Hidden Fees
What Our Customers Say
“We have worked with Chinaimportal for several years now. The team helped us to source and audit our suppliers, set up secure, fair and lasting contracts as well as handled all the logistics around our import needs. In short, a highly professional partner when it comes to importing from China.”
“I worked with Chinaimportal to assist me in the sourcing and auditing process for my first order from China. I was first exposed to Chinaimportal through the excellent information they put on their blog regarding the product sourcing and development process. I am excited about growing my eCommerce business and I plan to use Chinaimportal for my future sourcing efforts.”
Davidson Hepburn,Managing Director,
Gold Tiger Holdings
“We have avoided serious supplier related risks, and been guided through each step of the procurements process. Thanks to this, we, as jewelry designers, can focus on what we do best: working on new designs and getting them out on the market.”
Robert Carlsson, Co-Founder,
RJ Design AB, Sweden
We Have Helped Hundreds of Startups & SME’s In The Following Industries
- Clothing & Textiles
- Watches & Parts
- Bags, Jewellery & Accessories
- Consumer Electronics
- LED Lighting & Screens
- Children’s Products
- Flooring & Construction
- Furniture & Home Products
- Food Contact Materials
- Auto & MC Accessories
- Equipment & Machinery
- Solar & Energy Products
Frequently Asked Questions
About the Supplier Screening
How many suppliers do you verify for each supplier screening?
It depends on the package you buy. With the “1 Supplier” package, we screen one supplier, as the name says. If you have more than one supplier that you want to have screened, you may choose the “2 Suppliers” version, covering 2 suppliers, the “3 Suppliers” version, covering 3 suppliers, or the “4 Suppliers” version, covering up to 4 suppliers.
However, one company may consist of several subsidiaries, offshore entities and export agents – all of which are necessary to feature in the report.
Will the fact that you contact the supplier and disclose the name of my company cause future issues for my business?
Unless the supplier has something to hide, it’s unlikely that there will be a problem (even if we can’t guarantee there will be no problem). We have conducted hundreds of supplier screenings throughout the years, with a completion rate over 95%. Nor have we any indication that a supplier screening is causing friction later on. Serious suppliers are used to such due diligence procedures, as all equally serious buyers require them.
What documents and information do you check in order to verify a supplier?
- Business License: To verify the supplier’s Legal status, Registered Capital, Registered Address and Legal Representative;
- Bank Account Details: To verify that the account is held by the supplier, in order to avoid payment fraud;
- Buyer References: To verify if the supplier has existing customers in your market/s;
- Product Certificates: To verify that the supplier is able to ensure compliance with applicable safety standards and/or directives in your country (i.e. FCC Part 15, LVD, R&TTE);
- Substance Test Reports: To verify that the supplier is able to ensure compliance with applicable substance regulations in your country (i.e. REACH, EN 71 Part 3, California Prop 65);
- Quality Management System Certificate: To verify if the supplier adheres to a certain quality management system (i.e. ISO 9001:2008);
Why do you check the suppliers previous compliance record?
A supplier that is unable to show an existing compliance track record (e.g., test reports and certificates issued for previous production batches) rarely possesses the knowledge, technical expertise and subcontractor network required to ensure compliance with overseas product regulations – in particular those in the United States, the European Union and Australia.
As most Chinese suppliers are unable to show such a compliance track record, this is, by far, the most important factor when qualifying a new supplier. Importing non-compliant products is illegal, and may result in the goods being seized by customs, or major penalties, if the non-compliance is discovered after the point of entry.
Why do you check the suppliers Quality Management System?
The purpose of a Quality Management System (QMS), such as ISO 9001:2008, is to track and manage quality issues throughout the production process. In manufacturing, it’s not a matter of if there will be quality issues, but to which degree they will occur. For this reason, a supplier that is actively managing quality on the production lines, is more likely to deliver products with a low defect rate.
Our business is not based in the US, EU or Australia, how is your service relevant to us?
While the compliance check is a major feature of the Supplier Report, companies based in Asia, Africa and South America, where such regulations may not always apply, still benefit by the fact that we identify reliable and capable manufacturers. We have already served businesses all of the world, including in Singapore, Indonesia, Russia, Mexico, Brazil and many others.
How do you verify documentation and manufacturing capability for each supplier?
The suppliers business license is verified through local city, or provincial, authorities where the supplier is registered. Additional documents, such as certificates, test reports and QMS certificates are verified through the issuing entities (e.g. test laboratories). As for buyer references, we contact them directly. We also store all verification records on our database, all which are available upon request.
Can I see a sample of Screening Report?
Yes, click here to download a free sample.
Do you share our information with the suppliers?
Yes, we share the name, company name, address, product ID/SKU and email of the customer to the suppliers you asked us to vet. This is a necessity for making the suppliers participate in the vetting process.
Do you protect our intellectual property?
No. We cannot prevent companies and individuals from stealing your intellectual property. To prevent this, we strongly advise you to apply the following:
1. Patent your product and register your trademarks in all relevant markets, and China (to prevent IP theft and trademark squatters).
2. Do not share sensitive product data, including but not limited to CAD files and design drawings, with either Chinaimportal.com or the suppliers (unless you have already obtained protection).
Please note that all data shared with Chinaimportal.com is for the purpose of assisting the supplier verification procedure. Do not share any files or other information with us, that you do not want to be shared with the suppliers. We do not offer any sort of insurance or compensation for losses due to IP theft.
Finally, note that the only information about your product we require in the checkout is the “Article/SKU ID”; we do not require any further product information in order to go ahead with the verification procedure.
What happens if the supplier fails to pass the screening?
When we make our final judgement about a supplier, we take all factors into consideration. Some of which are more important than others. However, if we deem that a supplier is not qualified, we always make that clear in our final recommendation. Whenever that is the case, we recommend the client to find another supplier.
If the supplier pass the screening, can you guarantee that there will be no quality issues or compliance related issues?
No. Quality issues and compliance related issues may still occur. As such, a quality assurance and compliance process must be implemented. While an approved supplier screening is a strong indication that the supplier is qualified, the outcome is never certain.
Do you visit each supplier?
No, we manage the entire procedure through phone calls and email.
What is the delivery time for the Supplier Screening Report?
We usually deliver the Supplier Report within 2-3 weeks. Additional delays may occur during the document verification procedure, and during China’s national holidays (especially during the Chinese New Year period).
What if you fail to deliver the Supplier Report?
This can only happen if the supplier refuses to cooperate during the verification procedure. Whenever this occurs, we contact the customer and notify them about the situation. The customer may then submit a new supplier for screening, without any additional charges. However, once the process has begun, we issue no refunds.
Can I pay with my Visa or MasterCard?
Yes, we offer credit card payments through PayPal or Stripe. Customers based in certain countries may be required to create a PayPal account in order to make a Credit Card transaction. This is free and only takes a moment. You just need to add your email address and agree with Paypal Terms of Service. With Stripe, you don’t need an account.
Can I pay with PayPal?
Yes, you can pay with your balance, bank account or credit card through PayPal.
Do you offer a safe payment method?
Yes, all payments are processed by PayPal or Stripe, which use an SSL certificate to encrypt your data.
Will I receive an invoice for my company?
Yes, it’s delivered together with the payment confirmation email.
My company is based in the United Kingdom, do you charge VAT?
ChinaImportal.com is owned and operated by Asiaimportal Limited, based in London, UK. However, we don’t charge VAT on orders from UK businesses, as of today.
My company is based in the European Union (excluding UK), do you charge VAT?
No, at the moment we don’t charge VAT.
Do you charge a commission based on our order value?
No, we only charge a fixed fee for our services. Our customers are free to use the information we provide as they wish, without any future commitments.
Do you receive any kickback or commission from Chinese suppliers?
No, we receive no kickbacks, or any other form of payment, from the suppliers we source and/or audit.
What kind of customers are you working with?
Most of our customers are small to medium sized businesses, based in Europe, USA and Australia. However, we are also working with individuals and businesses in Africa, Latin America and Asia.
Do you have any customer references?
Yes, click here for customer references.
Where can I find your Terms of Service?
Follow this link to read our Terms of Service.