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Imagine if you could deliver products directly from your factory in China to consumers in Europe, America, and Asia. Hong Kong and Mainland China-based fulfillment centers can almost make that dream become reality – by storing, packaging, and shipping your products directly to your customers.
In this article, we list some of the leading e-commerce fulfillment centers based in Hong Kong and Mainland China – including Zhenhub, Floship, Easyship, Shipwire, and many others.
In addition, we cover the following:
1. Potential tax issues with cross-border e-commerce fulfillment
2. When does it make sense to use a fulfillment center in Hong Kong or Mainland China?
3. Should you select a fulfillment center in Hong Kong or Mainland China?
List of Fulfilment Centers
AIT Worldwide Logistics
Send From China
Morning Express & Logistics
We are not affiliated with any of the companies listed in this guide. We have selected these companies based on their claimed offered services and capabilities.
We can help you manufacture products in China, Vietnam & India?
A fulfillment center offers e-commerce merchants warehousing (storage) and shipping services, that allows online businesses to operate without owning their warehouse or physical storage space.
Sellers or e-commerce merchants can directly send their inventory to the fulfillment center from where it is shipped to their customers.
Most fulfillment centers are integrated with e-commerce marketplaces and platforms like Amazon (which also operates its fulfillment centers), Shopify, and eBay, making it easier for merchants to manage inventory and delivery products.
These are the top reasons why importers choose fulfillment centers:
1. You can get closer to foreign markets. If you are based in the United States and want to sell in Europe, it’s way easier to send your goods to a fulfillment center in the EU – compared to setting up your warehouse or sending products from the US.
2. It’s often cheaper to use a fulfillment center to store and pack your products, compared to renting a warehouse and hiring employees.
3. Your international customers get to receive the product in only a few days, rather than waiting for more than a week.
In most cases, fulfillment centers go through the following process:
1. E-commerce merchants (or the supplier in China) send their products to the warehouse
2. The center stores the products in the warehouse
3. The customer makes a purchase and orders from the merchant’s website
4. The fulfillment center picks & packs products
5. The fulfillment center ships products to each customer
You can quickly compare shipping prices to different destinations with an online calculator. This means sellers can choose the most cost-effective shipping solution for their orders to more than 100 countries.
They work with multiple well-known shipping companies that include DHL, China Post, FedEx, and SF Express. They also offer full e-commerce integrations for all major e-commerce platforms like Shopify, Woocommerce, and Amazon.
The fulfillment and shipping services offered by ZhenHub are:
Pick and pack
Address: 777 Lai Chi Kok Rd, Cheung Sha Wan, Hong Kong S.A.R (China)
Easyship was founded in 2014 in Hong Kong, but now has offices and warehouses in Singapore, the Netherlands, Australia, and the United States. With its smart and interactive online portal for clients, it allows e-commerce merchants to manage all their orders and shipping in one place.
They offer full e-commerce integration for all major e-commerce platforms like Alibaba, Amazon, and Shopify. You can use their services for B2C as well as B2C shipments.
Easyship is not a shipping company, but it connects sellers with shipping companies like DHL, FedEx, and others. This allows sellers to choose the most cost-effective shipping solution for their orders to more than 100 countries.
The fulfillment services offered by Easyship are:
Pick & Pack
Address: 171 Hollywood Road, 2/F, Unit 4-6, Lee Wah Mansion, Sheung Wan, Hong Kong S.A.R (China)
Floship is also a Hong Kong-based fulfillment company that was founded in 2015. It offers services like:
Pick & Pack
In addition, they also offer value-added services like Quality Control (QC), kitting, and marketing inserts. Their services are offered under different service categories that include e-commerce and crowdfunding fulfillment and Floship-certified logistics plan services.
Floship connects and integrates with all major e-commerce platforms like Shopify, Amazon, WooCommerce, Magento, and BigCommerce. They connect sellers with leading shipping companies to deliver their products.
You can use their services if you’re shipping more than 300 orders a month, or at least have 500 crowdfunding backers. In addition, your international sales must be 30% of your sales.
Address: Unit 1102, Tower 2 Ever Gain Plaza, 88 Container Port Road, Kwai Chung, New Territories, Hong Kong S.A.R (China)
NextSmartShip is a logistics company that offers fulfillment services to numerous direct-to-consumer brands and has delivered more than one million packages to consumers worldwide.
The company partners with top eCommerce platforms such as Shopify, Etsy, Wix, and Amazon, and offers fulfillment services such as the following:
FBA Prep & FBM
It also offers services such as pick and pack, kitting and assembly, and labeling. By professionally picking and packing, the company makes sure to locate the correct product most efficiently and chooses the box with the proper size and support for delivery. Their assembly service is especially useful if the products comprise many individual parts.
Customers can use NextSmartShip’s Order Management System (OMS) to print quality barcodes. The company charges 0.10 USD per item for the labeling service.
Finally, the company doesn’t have any minimum order quantity requirements and offers free software and API integration.
Address: RM 1001, 10/F, Building A, Logan Century, Haixiu Road, Bao’an, Shenzhen, Guangdong Province, China
AIT Worldwide Logistics
AIT Worldwide Logistics is a global transportation management leader that aims to improve the global freight supply chain. The company has more than four decades of experience in partnering with companies in numerous industries such as aerospace, healthcare, and e-commerce. It provides its clients with a consultative approach to expanding their businesses into overseas markets.
The company’s global network consists of offices in countries such as the following:
AIT Worldwide Logistics offers fulfillment services that include the following:
Cold chain logistics
White glove shipping
It offers customers supply-chain solutions tailored to their individual needs, such as transporting time-sensitive cargo across the world to delivering products straight to the consumer’s front door.
Address: Unit 01-09, 20/F, 108 Wai Yip Street, C-Bons International Center, Kwun Tong, Kowloon, Hong Kong S.A.R (China)
Shipwire is a global fulfillment company and a brand of Ingram Micro, that owns more than 154 fulfillment centers in 45 countries around the globe.
Shipwire is a leading Europe-based e-commerce service provider that also has offices in China and Hong Kong. They currently have a fulfillment center and 125,000 sq ft warehouse in Shenzhen, and another warehouse and office in Hong Kong.
They work with multiple well-known shipping companies that include DHL, Hong Kong Post, FedEx, and SF Express.
Their services include:
Same-day order processing
Return shipping optimization
Order optimization (offers the most competitive rates based on multiple factors)
Kitting & virtual kitting
Address: 3/F, Goldlion Holdings Centre, Siu Lek Yuen, Shatin, Hong Kong
V Logic is a Hong Kong-based global fulfillment and delivery company that was founded in 2000.
The services offered by them are:
E-commerce and e-fulfillment
Pick & Pack
Wide range of value-added services
Domestic & worldwide distribution
International freight forwarding
Address: Room 1003-5, 10/F, Phase One, Modern Terminals, Berth One, Kwai Chung, New Territories, Hong Kong S.A.R (China)
Send From China
Send From China is a subsidiary of SFC services that operates in Hong Kong.
They’ve fulfillment centers and warehouses located in Shenzhen, Shanghai, and Dongguan. They offer services to mainly made-in-China products and help both domestic Chinese e-commerce stores and international companies to store and ship their products all over the world.
They also offer easy online store integration with Web Service APIs that allow sellers to track orders, manage inventory, and keep an eye on product information and order processing.
Their fulfillment services include:
QC and product labeling
Address: 1st Floor, Block 2, Meitai Sci-Tech Park, Guanguang Road, Guanlan, Longhua New District, Shenzhen, Guangdong, China
Asendia was launched in 2012 by La Poste and Swiss Post. They have over 32 offices in North America, Europe, Asia, and Oceania, and provide shipping services to over 200 countries.
Asendia offers integrated fulfillment and distribution solutions in Hong Kong, Australia, Singapore, Europe, and the US. They have 3 warehouses and distribution centers in Hong Kong and China that provide over 17,000 square feet of storage space.
Asendia also takes sustainability into account, from energy-efficient transport to investment in carbon offsetting projects. For example, they have contributed to a climate protection project in Switzerland.
The fulfillment services offered by Asendia are:
Address: 5/F, Adp Pentagon Centre, 98 Texaco Rd, Tsuen Wan, Hong Kong S.A.R (China)
Borderless 360 offers a SaaS application that can help with shipping, fulfillment, and other logistic solutions. Customers can monitor and control their inventory via a cloud-based platform. They offer warehousing in the US, UK, Canada, Netherlands, Australia, and Hong Kong.
They offer postal, hybrid, and express solutions through their integrated courier network. Also, you can use their application to generate shipping documents and commercial invoices.
The fulfillment services offered by Borderless360 are:
Address: Central and Western District, Hong Kong S.A.R (China)
Morning Express & Logistics Limited
Morning Express & Logistics Limited was founded in 1987 in Hong Kong, and aimed at providing courier services to businesses. They operate two warehouses in the city, which provide storage services for customers.
They also provide special services for eCommerce merchants, such as the insertion of promotional material, bundling services, return goods management, palletization, and labeling.
The fulfillment services offered by Morning Express & Logistics Limited are:
Real-time stock balance
Pick and pack
Office Address: Flat 1-5, 1/F, Yee Kuk Industrial Centre, | 555 Yee Kuk Street, Cheung Sha Wan, Kowloon, Hong Kong S.A.R (China)
China Division is a supply chain service provider, covering product procurement, warehousing, order fulfillment, and logistics transportation. They have a warehouse located in Shenzhen, China, and they can provide up to 30 days of free warehousing to customers.
China Division also provides FBA services including generating FBA labels, packing, FBA labels, and invoice-preparing. They claim to notify you via email if they find out that some of your products are non-compliant products.
The fulfillment services offered by ChinaDivision are:
Picking and packing
Office Address: 5th. Floor, Unit A, Building 2, Yongqi Technology Park, Yintian Industry Zone, Xixiang, Baoan District, Shenzhen, Guangdong, China
SF International is a delivery services and logistics company based in Shenzhen, China. They provide a wide range of logistic services, including overseas fulfillment, warehousing, E-parcel, heavy freight, and more.
Their service network covers Singapore, South Korea, Malaysia, Japan, Thailand, Vietnam, and many other countries. Also, they have over 100 warehousing locations in the US, UK, Australia, Germany, and more.
The fulfillment services offered by SF International are:
International heavy freight
Standard and economy express
Office Address: 36 Tsing Yi Rd, Kwai Tsing, Hong Kong S.A.R (China)
Questions & Answers
Should we choose a fulfillment center in Mainland China or in Hong Kong?
There is a reason why most fulfillment centers are based in Hong Kong. While the city is still part of China, Hong Kong is a free port without import duties. Products can be freely transported from the mainland to Hong Kong without the need to pay any import taxes.
Hong Kong is also a leading logistics hub, that can offer lower costs than the Mainland in many cases.
My impression is that the fulfillment centers in Mainland China primarily work with e-commerce companies based there, while those in Hong Kong focus more on international clients.
Why can’t I just let the supplier ship the products to the end customers?
Manufacturers are not logistics companies. They don’t have the expertise or personnel to efficiently store, pack and deliver products to customers around the world.
In the unlikely scenario that a supplier does offer such services, there is no way they can compete on price and delivery speed with any of the companies listed in this article.
Who pays import duties and other taxes if the products are shipped directly from China to the end customer?
For centuries, Importers bring in foreign products, pay import taxes, and sell the items domestically. Fulfillment centers and cross-border e-commerce are about to turn the old system upside down.
Let me explain why:
a. Product is delivered from Hong Kong to a customer in the EU (The seller is also based in the EU)
b. The customer receives the items but doesn’t bother to pay import duties and VAT on the purchase (the customs tax is less than 10% of all incoming B2C shipments). This is also the case with dropshipping.
The same can be applied to sellers that are avoiding import duties by sending shipments valued below the duty threshold from abroad, thereby avoiding taxes. In essence, sellers exploit loopholes in the system. It may work now, but the tax authorities can decide to crack down on this practice by tomorrow.
One way they could do this is by tracking all your cross-border shipments and sending a tax bill covering the last few years. That will likely put you out of business.
Nobody knows for sure what will happen, but there are clear signs that the ‘golden age’ of cross-border commerce is over.
But don’t expect anyone with a vested interest to agree with this assessment.
So, when does it actually make sense to use a fulfillment center in Hong Kong or Mainland China?
Taxes are only a problem when you are shipping from abroad to your home market. If you’re based in the EU, you should not be ‘dropshipping’ products into the EU.
The same thing applies to the United States, Canada, Australia, and other markets. Well, even China itself. However, a US company is not responsible for paying taxes in the EU, or Australia.
As such, using a fulfillment center in Hong Kong or Mainland China to distribute goods to third countries, is not a problem. For small businesses, it’s way cheaper to utilize a Hong Kong-based fulfillment center, rather than sending goods to different centers around the world.
That’s why fulfillment centers in Hong Kong and Mainland China still make sense for many businesses.
We can help you manufacture products in China, Vietnam & India?
Co-founder of Asiaimportal (HK) Limited and based in Hong Kong. He has been quoted in and contributed to Bloomberg, SCMP, Alibaba Insights, Globalsources.com, China Chief Executive, Quartz Magazine and more.
Hey there, I’m Fredrik!
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