Picture that you’ve paid up thousands of dollars upfront, only to receive a delayed and defective batch of products. Or, what if your supplier decides to double the price, halfway through production?
Sending angry emails at 1 AM will not get you far, but there are methods that can help you gain the upper hand in a dispute with a contract manufacturer.
Methods that I will present in this article.
But first, we need to draw the line between you being disappointed, disputes and outright frauds.
This is how I define a supplier dispute
If you the supplier has failed to comply with the written product specifications, quality requirements and order terms – signed and stamped in a contract – and refuse to comply, then you are in a dispute. Continue Reading →